Terms & Conditions

Welcome to jade555.com. By accessing or using our website, you agree to be bound by the following terms:

  1. Products & Services
    Jade555 offers natural jade crystals and custom ring production through partner jewelers in Thailand. All purchases are subject to availability and confirmation of payment.

  2. Pricing
    Prices are listed in USD and may include additional charges for shipping, customization, or taxes depending on your location.

  3. Orders & Payments
    Payments are processed securely via Stripe. By placing an order, you confirm that all payment details provided are accurate.

  4. Delivery
    Orders are processed within 3–5 business days. Delivery times may vary depending on destination and courier services.

  5. Returns & Refunds
    Custom-made items are non-refundable unless defective. Crystals may be returned within 14 days in original condition (buyer pays return shipping).

  6. Referral Program
    Agents participating in our referral system earn 20% per confirmed sale. Payout terms and tracking details are outlined in the agent dashboard.

  7. Use of Website
    You agree not to misuse or attempt unauthorized access to our website, system, or content.

  8. Changes
    We reserve the right to update these Terms at any time. Changes will be posted on this page.